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Media « The Entroporium
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Posts Tagged ‘Media’

Baseball’s media strategy: ripoff magazine subscriptions?

Wednesday, July 22nd, 2009

Several weeks after casting my dutiful homer “Vote For Pablo” to make the NL All-Star Team, I received an E-mail invitation from Major League Baseball inviting me to subscribe to MLB Insiders Club.  Baseball has always had backwards-looking marketing overly reliant on its heritage, but debuting a dubiously Official Magazine in the era of social networking and 24/7 sports news shows baseball’s marketing at its worst.

Baseball-dedicated magazines have been around since time immemorial and – like every other magazine segment – they aren’t exactly killing it these days.  Baseball Digest, founded in 1942, recently downshifted to an 8x schedule from monthly, while the baseball-heavy Sporting News showed a 39% decline in ad pages for the first half of 2009.  The biggest players in sports magazines, Sports Illustrated and ESPN: The Magazine, saw ad pages down 28% and 31% respectively in Q1 2009.  (Curiously SI for Kids is one of only 11 magazinesthat showed an ad page increase so far this year.)

MLB InsidersMLB Insiders Club would need to bring something different to the table in order to succeed and what it promises is attractive: “Behind The Scenes looks into the clubhouse and front office of MLB teams” and “MLB Insiders Club Fantasy League Tips!”  First off, it’s surprising to hear that a major league would directly support fantasy leagues.  It would be a lucrative opportunity for a major sport league to get involved in fantasy leagues, but it’s also tantamount to supporting gambling – which has a history, especially in baseball, of being the worst crime a player or manager can commit.  One wonders if the MLB Powers That Be is aware that an official licensed product of this tacit endorsement.

As for “Behind The Scenes,” a review on Baseball Reflection reveals that the magazine practically begs for user-generated content.  The official license may get some access, but it certainly doesn’t guarantee more or better; the premiere issue features an interview with Oakland A’s General Manager Billy Beane, but he’s probably MLB’s most open GM, frequently giving long interviews to blogs like Athletics Nation.  And if UGC is the majority of content, you can be pretty sure the fans mailing it in don’t have any special access.

MLB Insiders Club is published by North American Media Group, a company that specializes in niche media with a few key licenses, including the Professional Golf Association and History Channel.  In addition to magazines, it also pumps out expensive coffee table books.  So for $24/year, you get some indeterminate number of baseball magazines (they don’t say whether its monthly or what) and the opportunity to buy more books (or as the come-on says “Preview Great Books and DVD’s”).  Ouch.

Baseball’s marketing and media sophistication continue to be disappointing and well behind its rivals for attention in the NBA and NFL.  Few of MLB’s teams or players are involved in social networking, while Shaquille O’Neal is the world’s ninth most-followed twitterer (as of this writing) and the NFL has so many tweeters that it had to conjure a “No tweeting during games” policy.  When these other leagues and their team are putting together their communications strategies, they are way past trying to sell magazines to their best customers. With overall attendance down nearly 6% so far this year, MLB needs to do something to make itself more compelling – more necessary – to its fans.  A clever coordinated social networking policy would be an inexpensive, low-risk way to go, especially in light of the vitality of fantasy baseball – one of the original pre-Internet social networks.

More on point: yesterday the Giants E-mailed me an offer for $5 tickets for next week’s Pirates series for my “vote for Pablo.”  Now that’s something I can use.

Maybe the problem for newspaper sites is too many readers

Friday, July 17th, 2009

Traffic reports from the newly-online-only Seattle Post-Intelligence placed its April readership at 4.3 million unique visitors, up from 4.2 million in the same month last year. That’s a modest gain, but considering the population of Seattle-Tacoma metro is 3.3 million, it starts to look like a magnificent achievement.

Seattle PIThe catch is that despite this impressive performance, the monetization is not happening. Each time I’ve reviewed the site over the last couple of weeks, I’ve found a bare few national campaigns and a whole lot of ad network inventory. Sure, the latter can be ‘optimized’ (maybe) and sold for slightly-better-than-rock-bottom rates, but it’s still a long way away from charging premium rates to reach a highly targeted local audience.

Name-brand sites still want maximum reach, but this may be a situation that calls for a wildly different tack. With uniques handily exceeding population, there’s no way an ad team could claim its delivering a ‘uniquely Seattle’ audience to a local advertiser, much less one with certain desired attributes. On a local site with a local target audience, visitors from the rest of the web are not valuable. A restaurant in Seattle should not have to pay for an ad shown to a visitor from Schenectady. And this in turn drives content strategy: no longer should a newspaper site aspire to be the central hub of everything, but merely the central hub of its metro area. Leave the national news to the national sites.

Earlier today I picked up this year’s “Best Of” edition of Oakland’s East Bay Express. It’s chock-fat with useful content and ads from all over the East Bay, from sandwich shops to bakeries to beauty parlors. Long reliant on ads from big retailers, banks and real estate (among others)heyhe holy grail for SeattlePI and other MSM newspaper sites is to get these advertisers into their ecosystem and away from Google AdWords. And the way to` do that may be antithetical to everything they’ve ever wanted to achieve: get smaller.

inland+studyIn fact, under the radar (and probably not on purpose), the ‘getting small’ strategy is already well in use. According to the Inland Press Association (via Newsosaur), the newspapers with the smallest circulations have actually had the least impact on their bottom lines. That’s because they were never reliant on the big retail, bank and real estate ads that drove old newspaper profits. The weekly independent papers actually stand to recover well and retain these ads because of their long-standing relationships with local businesses.

So, yes, I see a future where the San Francisco Chronicle is no longer the dominant player in its metro area, but independents like the Bay Guardian and SF Weekly stand tall. These smaller papers with distinctive editorial voices and tighter relationships with local advertisers may be the future of the newspaper.

The question for the reputable MSM big-city dailies is how they can get true local businesses – the restaurants, nightlife, storefront businesses and so forth – to advertise. In these narrow margin times, that means putting out a marketing solution they can afford. So long as CPM remains the measuring stick, newspapers will need to reduce readership to make it truly affordable and guarantee they can reach the audience they need. Starting point: the number of uniques is something less than the metropolitan population.

In an era of worries about media and business homogenization – the ‘Walmart effect’ and c. – going small may be the best defense for keeping local media, attitudes and businesses flourishing.

Magazines Giving Up; Tabloids To Come?

Wednesday, April 29th, 2009

As an old print hand, the collapse of the magazine business model has been a sad thing to observe and play a small part in. The typical big US title think something youd pick up at the airport or (tellingly) from a waiting area has staked its business for decades on printing & distributing tens of thousands of unprofitable copies with the assurance that an attractive audience would be worth CPMs of $30 and up to advertisers. The very largest titles could afford lower CPMs approaching television so long as there was enough demand for copies.

portfolio_As anyone who follows media knows by now, magazines have been hit with a triple-witching the last few years: collapsing CPMs for even the most difficult-to-target audiences (in light of the targeting capabilities of the Internet) and plus collapsing advertising page sales; slackening demand; and rising distribution costs.

The big bellwether is now upon us. Conde Nast, really the last of the big-spending believers in magazine, first quietly packed off Domino and a few other titles and, more dramatically, this week closed Portfolio, for which the company had reportedly spent over $100mm to launch. (Portfolio was a poorly-timed entry – a well-written glamor magazine about business caught up in, well, now. But it was also schizophrenic. Despite being targeted at business elite, it was also weirdly basic; a column in the first issue, for example, explained how interest rates work[?!?!].)

While most attention has been paid to falling ad pages, its really the CPM problem that most fundamentally egs the question of whether the magazine industry will get anywhere close to its old business model ever again. Publishers formerly charged $30-100 to reach a hard-to-reach passionate target say, ukulele players while now that CPM on AdWords is not just catastrophically lower but also available by auction. In other words, not just the price is better; its the buying process, too, with better information creating a more efficient market.

So what for magazines to do? The most obvious choice is simply to start charging readers, which is what many of the newsweeklies are now trying to do. Any subscriber to Wired can see that they are getting their magazines at a steep unprofitable discount. ($12 for 12 issues written, designed, printed and mailed? Probably more like $30. Printing and postage alone is probably well more than $1.25 per copy. Ive long said that Conde Nast magazines are one of the great bargains of American life, like home plumbing and the US mail.)

But the reality is that its going to be a very hard road to convince readers to pay after being trained into receiving content for free (the Internet) or near-free (magazines) for their entire lives, no matter how great the reporting or photography. In the face of low demand, well see massive changes in how these magazines work in the next few years maybe months.

Another possible answer could come from the manufacturing side. The biggest challenge with magazine business models as they stand stems from their battleship-turning nature. It takes a long time to build circulation to get to a saleable advertising proposition; it takes an equally long time to deflate that unprofitable circulation when the ads dry up. (This is why you’ll see big circ magazines like George suddenly disappear.)

HP recently debuted a service called MagCloud that could potentially democratize the industry by allowing easy creation of micro-targeted magazines for example, not just for the ukulele player but for left-handed ukulele players living in the Midwest. A more nimble manufacturing process could allow more short-term plays; imagine for example 100 Days magazine to follow the excitement around the new President, killing it just as readers start to tire of it. Magazines may survive in fact by forgetting about brand-building and going after hot content. In short, a return to the tabloid times of our Founding Fathers. More on this in a coming post.

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